Contact information

Orders are delivered within 7–14 business days after processing.

We offer a 30-day return guarantee on unused items in original condition.

CONTACT INFORMATION

Trade Name: The Crew

Phone Number: +52 33 1339 2887

Email: Info@thecrew.com.mx

Physical Address: Calle Jazmin #9 Int 2 D Col. Lomas de Huizquilco 45430 Zapotlanejo, Jalisco Mexico

Tax ID (RFC): POGJ951218MPA

Need help?

Frequently Asked Questions

Do you ship within the United States?

Yes. We only ship within the United States and all orders include free shipping.

How long will it take to receive my order?

Orders are delivered within 7–14 business days after processing.

Will I receive a tracking number?

Yes. Once your order is shipped, you will receive a tracking number by email.

Are my payments secure?

Yes. Our store uses SSL encryption and trusted payment gateways to keep your information protected.

Are your products good quality?

Yes. We work with selected manufacturers to ensure durability, premium materials, and reliable performance.

What is your return policy?

We offer a 30-day return guarantee on unused items in original condition.

How can I contact The Crew?

You can contact our support team through our Contact page. We reply within 24 hours.